The Encore Project recognizes that respecting user privacy over the Internet is of the utmost importance to everyone. Our privacy statement is designed to provide information about our site’s privacy and data collection practices. Please contact us if you have any questions or concerns regarding our privacy statement. We look forward to hearing from you.
Identifying Information
You can visit our Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to respond to your inquiries, offer services that require registration, assist you with technical support issues, or follow up with you. Generally, The Encore Project requests identifying information when you:
- Register on any of our websites
- Provide feedback to an online survey or tell us about an idea or suggestion.
- Request information about a property or service.
- Request Information or files from technical support or customer service.
In these instances, The Encore Project will ask for your name, e-mail address, phone number, and other appropriate information to provide you with these services. If you receive a newsletter or other mailing from us, you can always “unsubscribe” to these mailings at any time.
What we do with the Information
If you choose to give us your personal information for any of the purposes above, this information is retained by The Encore Project. We will only use it to support our customer/client relationship with you. We will not add you to a mailing list or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.
Security of the Information
With respect to security, we have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.
Will others have access to the Information?
The Encore Project does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations.
From time to time, The Encore Project may use agents or contractors with access to your personal information to perform services for The ENcore Project, such as Database Maintenance. However, we require them to keep the information confidential. We may not use it for any purpose other than to carry out the services The Encore Project provided.
The Encore Project may occasionally share aggregate information about its customers and website visitors with advertisers, business partners, and other third parties. For example, we might share that our users are x percent PC users and y percent Macintosh users. None of this information, however, will contain personal identifying information about our users.
Client / Customer Database Access
The Encore Project offers some clients and customers an opportunity to visit certain password-protected areas of the site that provide interactive database information that may interest the client/customer. If you choose, you can set up an account allowing this password-protected access. To protect your privacy, we have designed our site to include certain steps to verify your identity before granting access or enabling you to make entries into these database accounts. You will always have access to this account information and can view it, update it, or correct it at any time.
In these instances, we may ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to your requests, such as clarifying inactive or incorrectly entered client/customer email addresses.
Third-Party Links
The Encore Project provides links to other websites. Other Internet sites have separate privacy and data collection practices and policies. Once you leave our site, The Encore Project cannot control and has no responsibility for other sites’ privacy policies or data collection activities.
Cookies
Sometimes, we will use a feature on your web browser to send your computer a “cookie.” We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Site and to give you better, more personalized service while on our website. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some Site functions will not function if you refuse cookies. These areas of our website will have information posted about cookies and when a cookie will be uploaded to your computer.
Children’s Privacy Protection
The Encore Project is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our website is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children; if we learn that we have received personal data from a child, we will remove this information from our database.
Changes to this policy
The Encore Project may, from time to time, revise this privacy policy. Therefore, you should periodically visit this page to be aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and can opt out of any new use of your information.
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